Privacy Policy
LIVE VTC, LDA, with head office at Avenida Almirante Gago Coutinho, n.º 96 and tax number 516773330, hereinafter referred to as LIVE VTC, is committed to protecting and respecting your privacy. In this way, the data of our customers and visitors is confidential and used only for internal use, thus avoiding any attempt at fraud or any other situation. Data will only be used publicly if it is necessary to defend the good name of LIVE VTC.
It is the customer’s responsibility to protect the passwords and usernames they use in order to prevent unauthorized access to their accounts. LIVE VTC is not responsible for access to accounts using the customer’s login.
As a general rule, the customer’s data will be associated with the domain’s WHOIS. However, you can activate the privacy service to hide your data in the domain registration.
GENERAL DATA PROTECTION REGULATION
What is the GDPR?
Regulation (EU) 2016/679 clearly establishes the organizational procedures for collecting, processing and protecting the data of natural persons.
What changes?
As of May 25, 2018, all marketing communications will require the data subject’s free, informed and explicit consent to use their personal data.
Rights?
The new legislation aims to protect the holders of personal data by guaranteeing them effective control over how their data is collected and processed.
Updating your data is punishable by law.
If you have any doubts or questions about the way we manage information, please send us an e-mail to sabrina@livevtc.pt.
Updating your data is essential so that we can continue to inform you about our news and commercial offers.
If, at any time, you wish to stop receiving newsletters or other communications from us, or if you have submitted personally identifiable information through our Site and would like this information to be deleted from the records, please notify us at sabrina@livevtc.pt.
Correction or change of your data is also possible.
If you do not give consent
If you do not give us consent to use your personal data, we will not be able to send you our newsletter and you will no longer enjoy all the commercial advantages we have for you.
At LIVE VTC we take your privacy very seriously and realize that the use of your personal data requires your trust. The confidentiality and integrity of your personal data is one of our main concerns.
By subscribing to our newsletter you agree to our privacy policy and we suggest that you read it carefully. This privacy notice tells you what personal data we collect and process, why we do it, for what purposes and how you can exercise your rights.
Who are we?
We are LIVE VTC. Our address is Avenida Almirante Gago Coutinho, n.º 96. You can contact us by post at the address indicated or by email at sabrina@livevtc.pt.
As we are not obliged to have a Data Protection Officer, all questions regarding the use of your personal data should be asked through any of the alternatives listed above.
What personal data do we collect?
By subscribing to our newsletter or filling in one of the contact forms, you are providing the following personal data:
Name; Email; Mobile phone;
Why do we collect this data?
Your personal data will be used exclusively to send you our newsletter. It contains information about our services and may include special offers.
We ask for your consent to do this and we will only continue to do so for as long as you give us your consent.
What do we do with your information?
All contact forms, hosting requests and quote requests are collected by the browser and IP used for the connection. This data will not be disclosed to third parties.
Your information is stored in our databases and is not shared with third parties. Nor will we use your personal data to make automated decisions that may affect you.
Your personal data is protected by technical and organizational measures that guarantee your rights, as identified below.
How long do we keep your data?
The personal data collected will be kept for the minimum period necessary for the purposes for which it was collected, after which it will be deleted.
Your rights
By law, you can ask us what personal data we process about you, and you can ask us to correct it if it is inaccurate.
You can also request the erasure or a copy of your personal data.
In addition to the above rights, you can also ask us to stop using your personal data. The easiest way to do this is to withdraw your consent. You can do this at any time by clicking on the unsubscribe link at the end of any newsletter, sending us the request by email, writing to us or calling us using the contact details given above.
Your right to complain
If you have a complaint about our use of your personal data, you can complain directly to the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados, at www.cnpd.pt or by writing to them at:
Avenida Almirante Gago Coutinho, n.º 96
Cookies
The use of cookies is necessary for the use of our website. Cookies are used for statistical purposes regarding the use of the website, and in any case to facilitate subsequent visits. If you wish, you can configure your browser to warn you on screen about the reception of cookies and to prevent the installation of cookies on your hard disk.
Please consult the instructions and manuals for your browser to expand on this information.
Links to external sites
Due to our portfolio and other matters of interest in our field, our website contains links to some third-party websites. The Privacy Policy presented here does not apply to these sites, so we strongly advise you to consult their Privacy Policy.
Other issues
The material on this Site, in text and image, is the property of A LIVE VTC and may only be used with the appropriate authorizations. Unauthorized use constitutes a crime punishable by law.
If you have any doubts or questions about how we manage information, please send us an e-mail to sintra@livevtc.pt.
For any other matter or clarification, please contact our company.